Livraison

Toutes les commandes sont traitées et expédiées dans un délai de 3 jours ouvrables. Durant les périodes achalandées, fêtes ou nouveaux lancements, prévoyez un délai supplémentaire.

Nous sommes une entreprise fièrement canadienne et toutes les commandes sont expédiées depuis Montréal. 🇨🇦

La livraison est gratuite pour toute commande de 75 $ et plus. Pour les commandes inférieures à ce montant, les frais sont fixes et calculés selon votre adresse de livraison.

Dès l'expédition de votre commande, vous recevrez un numéro de suivi par courriel pour suivre votre colis à chaque étape.

Pour les commandes livrées au Canada, aucun frais de taxes ou de douanes ne s’applique. Pour les commandes expédiées aux États-Unis, nous couvrons les tarifs douaniers : le prix affiché au checkout est le seul que vous aurez à payer. Aucune surprise à la porte!

shipping rates

TWENTY COMPASS SHOWROOM : 4000 rue Saint-Ambroise, Suite 397, Montreal, QC, H4C 2C7

- Monday: 10-5

- Tuesday: CLOSED

- Wednesday to Saturday : 10-5

- Sunday :10-4

 

Free standard shipping for orders above 75$

Standard Shipping : $10.50 (2 to 5 business days)

Express Shipping : $15 (1 to 3 business days)

Free standard shipping for orders above 75$.

Standard Shipping : $10.50 (2 to 7 business days)

Express Shipping : $15 (1 to 3 business days)

Free Standard Shipping on orders above 150$ (10 to 15 business days)

Tracked Standard : $20 (10 to 15 business days)

Express Shipping : $30 (5 to 10 business days)

Shipping policies

Please make sure your shipping address is correct. We cannot redirect an order once it’s been dispatched!

If the package is sent back to our work space because the address provided isn’t valid, the customer will be notified and additional charges will apply.

In the unlikely event you didn’t receive your package 14 days after its been dispatched, please contact us!

Don’t forget to check in your mailbox, the package is small enough to fit in :)

Please contact carrier for any questions regarding delays.

We are a proudly canadian company and all orders ship from Montreal, QC.

If you’re in Canada, you don’t have to worry about any extra duties.

For US orders, we cover all taxes and tariff costs, so the price you see at checkout is the only one you’ll ever pay. No surprises at the door!

International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. TWENTY COMPASS is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

If you have any questions or concerns regarding import taxes and customs duties, please contact our Customer Care team prior to placing your order. 

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