Exchange Policy

ONLINE

We offer store credit for returned items, simply request your return by email and place a new order online at your convenience.

Items must be returned within 14 days of the delivery date, unworn and in their original packaging. Returns that do not meet these conditions will not be accepted.

To initiate a return, contact us at info@twentycompass.com to receive a free return label (Canada only). International customers are responsible for return shipping costs.

Please note that sale items are final sale, refunds are not offered, and shipping fees are non-refundable.

IN STORE

Exchanges and store credit are available at our Montreal Showroom for items purchased on twentycompass.com.

Items must be returned within 14 days of the delivery date, unworn and in their original packaging. Returns that do not meet these conditions will not be accepted.