Shipping, pre-orders and promotions

Orders are processed and shipped within 5 business days. Shipping costs are fixed and established according to your delivery address.

Shipping options

Receive free standard shipping within Canada and the United States for orders over $75 before taxes.

CANADA - QUEBEC AND ONTARIO

Expedited Shipping (tracked) : $10.50/1 to 7 business days

Purolator Express : $20/1 to 3 business days

Pick-up : FREE/Monday to Saturday 10-5 and Sunday 10-4

TWENTY COMPASS SHOWROOM

4000 rue Saint-Ambroise, Suite 397, Montreal, QC, H4C 2C7


CANADA - OUTSIDE OF QUEBEC AND ONTARIO

Expedited Shipping (tracked) : $10.50/1 to 7 business days

Purolator Express : $30/1 to 3 business days

UNITED STATES

Tracked Standard : $15

Express Shipping : $30 /5 to 10 business days

INTERNATIONAL

Tracked Standard : $20/10 to 15 business days 

Express : $30

Free standard shipping on orders above 150$.

Boxknight

Only available for Montreal and Toronto.

The order must be placed before 10 am for the package to be picked up the same day and delivered the following day.

For all orders placed after 10 a.m., the package will be picked up the next working day and delivered the following day.

We ship to the following countries : 

China, Hong Kong SAR, Japan, Qatar, Singapore, Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Vatican City, Morocco, Martinique, St. Martin, St. Pierre & Miquelon, Australia, Mexico

Shipping politics

Please make sure your shipping address is correct. We cannot redirect an order once it’s been dispatched!

If the package is sent back to our work space because the address provided isn’t valid, the customer will be notified and additional charges will apply.

In the unlikely event you didn’t receive your package 14 days after its been dispatched, please contact us!

Don’t forget to check in your mailbox, the package is small enough to fit in :)

Please contact carrier for any questions regarding delays.

Pre-orders

The pre-order date is approximate and items can be shipped before or after this date.

If you ordered both in-stock and pre-order items, we’ll ship the item in stock first :)

Promotions

All promo code exclude sale items and Compass Luxe Collection.