Shipping
Orders are processed and shipped within 3 business days. Shipping costs are fixed and established according to your delivery address.
Shipping options
Receive free standard shipping within Canada and the United States for orders over $75 before taxes.
CANADA - QUEBEC AND ONTARIO
Standard Shipping : $10.50 (1 to 3 business days)
TWENTY COMPASS SHOWROOM
Pick-up : FREE
- Monday: 10-5
- Tuesday: CLOSED
- Wednesday to Saturday :10-5
- Sunday :10-4
4000 rue Saint-Ambroise, Suite 397, Montreal, QC, H4C 2C7
CANADA - OUTSIDE OF QUEBEC AND ONTARIO
Expedited Shipping (tracked) : $10.50 (2 to 7 business days)
UNITED STATES
Receive free standard shipping within Canada and the United States for orders over $75 before taxes.
Standard Shipping : $10.50 USD (2 to 10 business days)
INTERNATIONAL
Tracked Standard : $20 (10 to 15 business days)
Express Shipping : $30 (5 to 10 business days)
Free Standard Shipping on orders above 150$ (10 to 15 business days)
INTERNATIONAL TAXES AND CUSTOMS CHARGES
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. TWENTY COMPASS is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
If you have any questions or concerns regarding import taxes and customs duties, please contact our Customer Care team prior to placing your order.
We ship to the following countries :
China, Hong Kong SAR, Japan, Qatar, Singapore, Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Vatican City, Morocco, Martinique, St. Martin, St. Pierre & Miquelon, Australia, Mexico
Shipping politics
Please make sure your shipping address is correct. We cannot redirect an order once it’s been dispatched!
If the package is sent back to our work space because the address provided isn’t valid, the customer will be notified and additional charges will apply.
In the unlikely event you didn’t receive your package 14 days after its been dispatched, please contact us!
Don’t forget to check in your mailbox, the package is small enough to fit in :)
Please contact carrier for any questions regarding delays.